Refund Policy
Lifestyle Boutique Returns
Please note all Lifestyle Boutique items are non-refundable. If there is a manufacturers defect we will offer an exchange or store credit.
Any item not in its original condition, is damaged or missing parts for reasons not due to our error, any item that is returned more than 14 days after purchase, we will cannot offer a store credit or exchange.
Any Other Returns
Please contact us at info@shopthelake.ca or call us at 705-876-9707 for more information.
Sale items (if applicable)
Only regular priced items may be exchanged, unfortunately sale items are final sale and cannot be returned.Exchanges (if applicable)
We will only replace items if they are defective or damaged. If you need to exchange an item, please email us at info@shopthelake.ca.Shipping
To return your product, you should mail your product to: 1525 Chemong Rd Peterborough ON K9J 6X2 with a trackable shipping service. A tracking number is required for our reference.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a store credit, the cost of original shipping will be deducted.
We are not responsible for lost or stolen return packages.